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Privacy Policy

Nyra Wellbeing Private Limited(“we”, “our”, “us”) operates the Nyra Wellbeing website (“www.nyrawellbeing.com”) and associated digital services (collectively, the “Platform”).
We are committed to protecting your personal data in accordance with:

  • The General Data Protection Regulation (GDPR),

  • The Digital Personal Data Protection Act, 2023 (India) (“DPDP Act”), and

  • Other applicable privacy regulations.

By using our Platform, you consent to the practices outlined in this Policy.


1. Personal Data We Collect

We may collect the following categories of personal data:

A. Information You Provide (Voluntary Data)

  • Full name

  • Email address

  • Contact information

  • Hydration preferences, wellness inputs, app usage feedback

  • Account creation details

B. Automatically Collected Data

  • Device details (model, OS, browser type, language)

  • IP address & general location

  • Session activity, feature usage, logs

  • Cookies, local storage & analytics identifiers

C. Sensitive Personal Data

We do not intentionally collect sensitive health data.
Any hydration or wellbeing inputs you voluntarily provide are treated with heightened confidentiality.


2. Legal Basis for Processing (GDPR)

We process data under one or more of the following lawful bases:

  • Consent: You explicitly allow us to process your data.

  • Performance of Contract: Required to operate and provide our services.

  • Legitimate Interests: Improving app performance, preventing misuse, analytics.

  • Legal Obligation: Compliance with applicable laws.


3. Purpose of Collecting Your Data (DPDP Act Aligned)

Your data is collected and used strictly for the following purposes:

  • To operate, maintain, and improve the Nyra Wellbeing Platform

  • To personalise your structured water wellbeing experience

  • To analyse usage patterns for service enhancement

  • To send service updates, notifications, and optional promotional content

  • To provide customer support

  • To ensure platform safety, fraud prevention, and compliance with law

We do not use your data for purposes unrelated to the functioning of our service unless you provide explicit consent.


4. Data Sharing & Disclosure

We do not sell or trade your personal data.

We may share your data only with:

A. Service Providers (Processors)

  • Cloud hosting providers

  • Analytics tools

  • Customer support tools

    All processors operate under strict confidentiality and data protection contracts.

B. Legal & Compliance

We may disclose data if required by lawful order, government demand, or court directive.

C. Business Transfers

In case of merger, acquisition, or restructuring, your data may be transferred under appropriate safeguards.


5. International Data Transfer (GDPR Requirement)

If your data is transferred outside your country (e.g., to the EU, India, or other regions), we ensure legal safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • DPDP Act-compliant contractual protections


6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Fulfill legal obligations

  • Resolve disputes

  • Improve user experience

You may request deletion at any time (see Section 9).


7. Data Security

We implement technical and organizational measures including:

  • Data encryption

  • Secure access controls

  • Firewalls & intrusion prevention

  • Regular vulnerability reviews

No digital service is 100% secure, but we follow industry best practices to protect your data.


8. Children’s Privacy

Our Platform is intended for adults 18+.
We do not knowingly collect data from minors.

If we become aware of such data, it will be deleted immediately.


9. Your Rights Under GDPR (EU/EEA Users):

You have the right to:

  • Access your personal data

  • Request correction

  • Request deletion (“Right to be Forgotten”)

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Data portability

  • Lodge a complaint with your supervisory authority

Under India’s DPDP Act (Indian Users):

You have the right to:

  • Access your data and processing summary

  • Correct or delete your personal data

  • Withdraw consent

  • Nominate another person to exercise your rights in case of death or incapacity

Requests can be made at any time by contacting us.


10. Cookies & Tracking

We use cookies/local storage to:

  • Improve app performance

  • Maintain session state

  • Analyse engagement

You may disable cookies via your browser, but some features may not work properly.


11. Changes to This Policy

We may update this Privacy Policy as required.
When updated, the revised date will be posted at the top.

Continued use of the Platform constitutes acceptance of the changes.


12. Contact Details

Nyra Wellbeing Private Limited
Email: Info@nyrawellbeing.com
Address: Bangalore, karnataka
Website: www.nyrawellbeing.com

Effective Date: 1st of Dec 2025
Last Updated: 8th of Dec 2025